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Estimated timescale to despatch underfloor heating is 1 working day, for other products it's 3-5 working days

Fitting your product and choosing the correct length

In most circumstances fitting PipeGuard is as simple as cable-tying it to the pipe, ensuring the thermostat is in the right place, and covering it with suitable pipe lagging. An electrician can then make the final connection, and you are good to go.

Choosing the correct length of unit

CONTACT OUR TECHNICAL TEAM FOR ADVICE

Plastic, MDPE or alkathene pipes

"So simple to fit and less than half the cost of trace heating, we will be fitting these on all our holiday lodges this coming summer."

Rob Johnson

Although Frostsafe is simple to fit, it’s important to follow a few key rules to ensure your pipes are safely protected for years to come. We’ve listed the main points below, and full instructions are included with the Frostsafe units.

For pipes up to 22mm in diameter you only need one run of Frostsafe running along the base of the pipe, although you can double-up and have runs of the heater at 4 o’clock and 8 o’clock if desired. You should select a Frostsafe unit between the same length as your pipe, and twice as long.

For larger pipes Frostsafe must be spiralled around the pipe and you should use a length of Frostsafe that is at least 10% longer than the pipe you are looking to protect, and it can be up to twice as long if desired.

• If you have a non-metallic pipe, you should fix aluminium tape along the pipe where the Frostsafe unit will be placed to help conduct the heat into the pipe.
• If you are using a single run of the heating cable you should run this below the pipe at around the 4 o’clock position, and if you are running excess cable back along the pipe this should be secured at around the 8 o’clock position.
• If you are protecting a pipe with a diameter of 23mm and above, you should spiral the heating cable around the pipe as evenly as possible.
• The heating cable should be held in position at regular intervals with cable ties, aluminium, or glass-fibre tape, and it is important to ensure that the heating cable never crosses itself as this could cause it to burn out.
• Frostsafe must not be installed in ambient temperatures below 5°C, or where the pipe temperature is ever expected to exceed 65°C.
• Once the heating cable is secured in place the pipe and heater should be covered with a maximum of 13mm of non-combustible pipe lagging, and the warning stickers supplied with the Frostsafe unit should be stuck to the outside of this lagging.
• All Frostsafe units must be protected by a suitably rated fused spur and a 30mA RCD. We recommend that the installation of these units is carried out by a qualified electrician.
• Care should be taken to protect the system from physical damage, for example by tool damage, animals, or vehicles.

If you have any questions on the installation of Frostsafe on your pipes please do not hesitate to contact us for support.

Service and support

At The Heating Partnership we strive to offer great customer service and installation support to back up the quality products we offer. Please get in touch with us with any questions you have about selecting the most suitable product, your order, fitting support, or bespoke products.